Downloading files from a link

If someone has sent you files through PDFStore, you do not need an account to download them. All you need is the share link provided by the sender.

How to download

  1. Open the link — click the download link in the email you received from PDFStore, or paste the share link into your browser.
  2. Enter the password (if required) — if the sender set a password on the transfer, you will be asked to enter it. The sender should have shared the password with you separately.
  3. Download your files — click the download button to save the files to your device. If the transfer contains multiple files, you can download them individually or all at once.

No account needed

You do not need to create a PDFStore account, sign in, or install any software. The download page works in any modern web browser on desktop or mobile.

Transfer expiry

All transfers on PDFStore have an expiry date, which is shown on the download page. Make sure to download your files before the transfer expires. Once expired, the files are permanently deleted and the link will no longer work.

Trouble downloading?

  • Link not working — the transfer may have expired or been deleted by the sender. Contact the person who sent it to you.
  • Password rejected — double-check the password the sender gave you. Passwords are case-sensitive. The sender may have updated the password since they first shared it with you.
  • Large files — for large downloads, make sure you have a stable internet connection. If a download is interrupted, try again from the beginning.

Still have questions? Contact us and we'll help you out.