Updating transfer passwords

If you need to change the password on a transfer after it has been sent, you can do so at any time while the transfer is still active.

How to update a transfer password

1. Make sure you are logged in to your PDFStore account.
2. Visit the transfer's share link in your browser. Because you are logged in as the sender, you will see additional management options.
3. Use the password update form to set a new password.
4. Click save. The new password takes effect immediately.

Important notes

• Immediate effect — once you update the password, anyone trying to download the files will need to use the new password. The old password will no longer work.
• Tell your recipient — PDFStore does not automatically notify the recipient when you change the password. Make sure to share the new password with them through a secure channel.
• Adding a password later — if you originally sent a transfer without a password, you can add one from the transfer's detail page using the same process.

When to update a password

Consider updating your transfer password if:

• You suspect the original password has been compromised.
• You shared the password with the wrong person.
• You want to restrict access after the intended recipient has downloaded the files.